Fulfillment & Shipping Policy

As the creators of the Picket Master Pro, we are a small fabrication shop, and we work hard to get your order out quickly.

Order Processing: All orders are processed and prepared for shipment within 2-7 business days.
Standard Delivery (US): Once shipped, delivery typically takes an additional 2-7 business days via USPS.
Potential Delays: If we are experiencing high order volume or a temporary delay in parts used to make the Picket Master Pro tool, shipments may be slightly delayed. Nationwide and global carrier delays (such as holiday volumes or inclement weather) may also impact your estimated delivery date.

Tracking Number: Once your order has shipped, you will receive an email confirmation with your USPS tracking number.

Tracking Update: Please allow up to 48 hours after receiving the email for the tracking portal to update with the package status.

We require accurate shipping details to ensure smooth delivery.

Customer Responsibility: Customers are responsible for entering the correct address at checkout.
Incorrect Address Fees: Customers are responsible for re-shipping costs if a package is returned to us or lost due to an incorrect or incomplete address provided at checkout.

We proudly ship the Picket Master Pro worldwide.

Customs Fees and Import Taxes: Salt City Steel is not responsible for any customs, import fees, tariffs, taxes, or VAT fees you may incur during or after shipping. These charges are the sole responsibility of the purchaser.

If you have any questions or concerns regarding your order or this policy, please contact us: saltcitysteel@gmail.com.