Shipping Policy

Thank you for visiting and shopping at Salt City Steel! We ship all of our orders via USPS. You will receive an email update with your tracking number once your order has shipped.

You are responsible for entering the correct address at checkout. Customers are responsible for re-shipping costs due to an incorrect address entered at checkout resulting in a return to the sender or a lost package.

Processing and Delivery Times

As a small shop, we do our best to get your order out to you as soon as possible! All orders are processed within 2-7 business days. Standard shipping typically takes between 2-7 business days for destinations within the United States. If we are experiencing a high volume of orders or a delay in the parts used to make the picket master pro tool, shipments may be delayed by a few days. Additionally, nationwide and global shipping delays (such as those caused by COVID-19, holiday volumes, or inclement weather) may impact your estimated delivery date.

Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number to track your order via USPS. Once you receive your tracking number, please allow up to 48 hours for the tracking portal to update.

Customs Fees and Import Taxes

Salt City Steel is not responsible for any customs or import fees you may incur during or after shipping (tariffs, taxes, VAT, etc.).

Contact Us

If you have any questions or concerns regarding your order, feel free to contact us at saltcitysteel@gmail.com.